I recharged my Bsnl Prepaid connection on 28th November by Rs 300 for getting facility value added service of free local bsnl to bsnl unlimited calls. In this respect, i also got the message from the company regarding the successful recharge has been done. But till date the facility of unlimited calling on bsnl local connections has not been activated in my account.
I also inquired the customer care service and personally met JTO, Commercial (mobile), BSNL, Jodhpur and from that i found that nothing has been credited in my account in this respect.
Due to this default, i already spent Rs 500 due to non activation of unlimited bsnl to bsnl calling.
So kindly consider my complaint and start my facility as soon as possible or credit the balance of Rs 300 recharge into my account.
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