I PURCAHSED the hello tune of zara_sa-zannat dtd 02 july on mob.no.09431221850 n received a sms that ur tune will be activated within 24hrs but after 24 hrs when i checked my caller tune i found bsnl default tone .when i asked abt this from customer care executive they used unlawful words and humiliated unlawfully when i warn abt consumer forum complain he used unlawful words and said go n proceed towards consumer forum complain today only n his behavior wasnot good .this insidence happend at 07:10pm dtd 03 july on mob.no.09430814298.due to this behavior i was mentally harrased and insulted.so i found it better to go for consumerforum for this humiliation and insult .i expect the protection of consumer rights from ur side .so that it will be a good awreness in this direction.
for this i will be thankful to you.
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