We are very much fent when it comes to handle complaint of BSNL.
As all knows about the attitude of person talking to you like they are king and we are their slaves, No ordinary person can handle the complaint of BSNL and follow ups up to we get solution our top executives have to do routine follow ups.
Our phone is dead from 21st Aug, 08 we booked the complaint it automatically removes from pending list even without our complaints solution. Our Broad Band services are on the same Number we are in 21st century, we have much problem without internet as our all parties communications of order and drawing comes through email. While talking to our abroad clients about nonworking of our broad band they are laughing at us and we feel extremly bad. our number is 25831425 at Ahmedabad city.
In our daily followups officer always says that we sent the line man to solve your problem. Now a days within this time period whole new exchange can be installed.
Also for general purpose complaint tele no. 25892198 there is very much problem even after we get connected automated version has different type of format every time and in most case it says your service is not available on this number!!! so we have to dial again and to wait for to reconnect.