BSNL
Non working of telephone

Prathiksha

Pravachambalam Jn.

Trivandrum- 695020

Kerala, India

Phone: 919447003833

Email: [email protected]

Sir

Sub: Non working of telephone

Ref: My telephone No. 0091 471 2393416

My landline bearing no. 0091 471 2393416 is not working for the last two months. I had booked the complaint via the fault booking service no. 197 almost 5 times. Every time they will right off the complaint as and when the complaint reaches the 13th or 14th day. I had also complained the matter to another no. 1095, but all in vein. Last week I fed up and wrote complaint via email to DGM and ADGM, but no body responded. I think BSNL is not willing to maintain the landline. My last complaint No. is x406/ July 21st. They had write-off the complaint on 30th July. Again I had booked another complaint on 1st August bearing complaint No. x600/1st August. I doubt they will against right off this complaint also. To whom I had to complaint???

Jayakumar V