I Ganesh C Gorain, BSNL Mobile No. 9434120514. Once I subscribed News alerts through SMS from 56505. I wish to deactivate now. I had contactl BSNL customer care service several times and proceeded accordingly (e.g. Using *456*32#), still I am getting the SMS News-Alerts from it and they are cutting my money (Rs. 15/ per month) without prior any permission from me. They are autometically renewing it months after months. What can I do to deactivate News alerts from 56505? Kindly stop such bad practice and refund my money immediately. Otherwise I shall go to consumer forum to take legal action.
0 comments