Club Mahindra Holiday Resort looks good name but I had a worst experience. I had been called by one of the sales executive about lucarative offers which Mahindra Holiday resorts india is offering and had been to their center and awarded with a free Gift Voucher.
The story starts from here, when I wanted to avail that I came to know that you can avail this voucher only at the specified period, not on weekends and you have to apply three months in advance and they will confirm based on the availability which they will never do.
My only suggestion to the viewer here is that they are not transparent and consistent in their delivey so please be aware.
I would like to attach the mail exchange wich I had with them.
Thanks
Thanks I appreciate your responce that gives me a feeling that your company is one of the fraud company with no transperency in the system.
Thanks
Regards,
Devendra
&&&&&&&&&&&--
Sent using BlackBerry
&-- Original Message &--
From: Reservations
To: Shrivastava, Devendra
Sent: Sat Mar 22 03:20:15 2008
Subject: RE:'MHRIL=663-906'
Dear Mr. Shrivastava,
Greetings from Club Mahindra!
Thank you for writing to us.
We would like to clarify that there are no rooms available in any of the resort for the reservation of gift voucher.
Hence we are unable to give you the alternative dates.
Do mail us for further assistance.
Warm Regards,
Ramya Devi
Member Relations
Mahindra Holidays and Resorts India Ltd.
For feedback write in to [email protected]
For reservations write in to [email protected]
Or call us at 39880000*
* Dial like a local call from the following cities, Ahmedabad, Bangalore, Chandigarh, Chennai, Cochin, Delhi, Hyderabad, Nagpur, Lucknow, Mumbai and Pune. If you are calling from any other city, please call the same number but add the STD code of the city that is closest to your's from the list given above. Our Member Relations Center (MRC) business timings: 8.00 AM to 10.00 PM, Monday through Saturday and 9.30 AM to 5.30 PM on Sunday.
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