Hi Everybody
To submit the complaint against Countrywide Holidays is really a shocking to us. We have a four star level resort in Corbett in the name of Corbett Tiger Den Resort. Countrywide Holidays have huge volume of bookings and we know more than 50000 customers every year availing free holidays offer in all over India and outside India from Countrywide Holidays scheme.
We appreciate the way they work, they call to each & every customer after they avail the offer and take the feedback about the Hotel and the staff and continuously upgrading the services at the hotels. Our all team at the resort, treat like a special guest to all countrywide customers.
We know that Countrywide Holidays, black list the hotel after receiving three complaints in writing from the customers. After that they even don't bother about their huge investment in the hotels to buy bulk room nights.
We know two hotels against whom Countrywide has taken legal actions for not providing up to the mark services.
We suggest to all customers of Countrywide Holidays not to worry about the services they are providing. Just read the terms & conditions in the offer to avoid inconvenience. They are very genuine people, financially very strong and always tie-up with 3 star or more level hotel only. They buy bulk room nights in every hotel to provide better resort or hotel to the customers.
Still, you face any problem, we will suggest you to write directly to [email protected] instead of publishing here and wait for one working day, this desk is handled by more than seven top management people and if they think that the customer is not happy because of call center people or booking department or logistics division or any hotel / resort, they take the matter very seriously and solve customer problem immediately.
Happy Holidaying
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