I am taking new connection of dishtv from near to my home from dish tv athorised dealer in bangalore. My vc no - 01505542639.I paid six months subscription amount Rs 3590/-.at the time of installation on 06/05.After 1week my my dishtv was disconected.
DAY - 1
When I called up to the customer care he is that I registered your complain and gave me ref no. and told it will be activated within 4-24 hours. But it was not happened.
DAY - 2
I called them again after 24 hours then are saying your address proff is pending. Then I send my address proof by my email with attachment.
DAY - 3
Then 3rd day it was not activated. I called again to customer care. On that he told your is with me but there is not any details of your payment. I allready make six month subscription amt Rs 3590/- to their authorised person who came to my home for installtion. I told them I allready made your payment to you person. Then he told it was not reached to us. You should contact with them. Then I told there is not my fault i paid to their authorised person Idonot have time to contact with the the person. I send mail again by full detail to whom I paid the amount with all address and contact. Then they replied that we are not received any amount from your side. Please give details.
DAY - 4
I called to their authorised Dealer and checking my details he told address proff is pending. Again I send them my address proof. Also I wrote a mail to customer care that if my connection is not activated today I complain to consumer court. They replied me another ref no of my complain. At evening I called again to customer care and asking about my complain status he told your is activated another 4-24 hours.
Now I cannot wait I spend 1months subscription fees of dishtv by making call and sending mail.By five days I cannot able to see a single channel. Owner of Dish tv should check there customer service. I warned them I am going to consumer court. But still same thing is there.
DAY - 6
Dish tv replied me again and gave ref no of complain. For quick connection they are asking to document my bill etc. I cannot understand the management of dish tv. Why those people all document asking from where ever I gave to their Dealer and dish care? They asking document from me inspite of their person which i allready gave them. This is a great harrasment for consumer. I allready expenses about Rs200 for making call and mail. But still now problem is same.
And lastly one slogan for Dishtv & Dish ko kabhi wish mat karo&-
Arun kumar Singh
9986737255
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