Hi,
On 8 Aug 09 Morning I had booked a cab at Dot cabs Hyderabad (Dotcabs: request no. 575) at their no. 24242424. Pick up time was evening 9 pm. There was no SMS abt the driver contact details till 8.30 pm. I called the same no. & enquired about the status, reply came "There is no cab available as of now". (I myself called them, no call from them abt it!!!). My train was at 10.30 pm. I was shocked thinking of my ageing parents, 1 yr old twin kids & 6 pieces of luggage. Upon arguing they agreed to send a cab till 9.15 pm. I thought of making alternate arrangement & called another cab company. They sent a cab & it reached dot 9.15 pm before Dot cab. I decided to take that one as there was no call from dotcabs. When I started with that one, I received a from dot cab about arrival of their cab in few mins. I said, I have made another arrangement & I dont need your cab now, reply was "You have to pay Rs.100 as cancellation charges |o|". I disconnected the call. I gave feedback on company website, no response.
BEWARE of such incidents. ALWAYS make alternate arrangements. Keep on calling them till the cab reaches.
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