Hi guys,
I bought one 32' Panasonic television on ebay india by paying Rs. 24000 by my credit card.
I did this transaction in 1st week of August.
In this period Ebay India had launched so called "Raksha Bandhan Gift Offer".
As per the offer if somebody buys product worth more than Rs. 10, 000 and pays by using their paisapay (i.e. using credit card or online bank transfer) system then
buyer can chose any one of the following gift;
i. Hydracoach (DJ4NYZ6V55)
ii. VIP i4 Laptop Backpack (S9JMBNKJ3S)
iii. Transcend 4GB MP3 player (3IXUMNG4DR)
iv. Altec Lansing Multimedia Speaker (7E7YSJN3OT)
So while placing order, I chose Transcend 4GB MP3 player. Though I received the ordered TV in time, there is still no sign of free gift.
So I contacted ebay supoport (by mail of course).
They said to me since I have violated ebay's policy I am not entitled for free gift.
They didn't even bother to specify which policy I violated.
This is cheating & untruthful behavior on ebay's part.
I guess they do promo & offer free gifts to buyers to increase their revenue (on paper) but when time comes to honor their commitment they just back of, without giving any clear /tangible reason.
They just copy paste one line "since U have violated ebay policies, we can't give you gift"
In the end my experience with ebay India was bad & now I am planing to return the TV which I bought from them.
Do U guys have had the same/similar experience or am I the only unfortunate one?
Please share your views so that we can all unite against untruthful behavior of Ebay India and other people won't get cheated by so called offers of Ebay.
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