Dear Sir,
This is Devendra Kumar, Cell no 919818598804.
I purchased hero Honda glamour on 12th August From Upper India Trading Co.(Delhi) Pvt Ltd.
1/1662 Lothian Road, Kashmere Gate, Delhi-110006 (TIN-07460057158) from that time its give a mild sound in engine the serious break problem in my bike is a manufacturing defect of alloy wheel. it has been immediately observe that alloy wheel of bike is faulty due to that breaks does not apply effectively which is a serious problem and may leads to accident.
I have Already done First service on 28th August on 700 kms From Upper India service Station, Rama Road, New Delhi. But still my problem is not solved. In my 1st service i feel very dis-satisfaction due to poor service of Upper India, Delhi because in 1st service Clutch plate has been changed
After 1 Day of first servicing Bike has started giving problem Now I am facing a serious problem "mileage shortage". I am getting only 75 kilometers for 100 Rs Petrol. What can i do? i had problem shifting the gear especially to the 2nd gear. Vibration problem, Chain Problem, handle problem, Bubbling Problem.
Kindly look in to the matter, because I have been using Hero Honda’s product from last 8yrs. So this is not expected at all from the reputed co. like yours. tell me where is my fault It is big mistake why i couldnot change the brand.
we even planning to go to consumer protection court if our problem has not been sorted out.
Please Solve the Problem otherwise replace the Bike with the new Model Bike at the earliest.
I give you a suggestion Please stop the manufacturing of Defective Glamour Bikes.
Since we have purchased the Bike at a very dear price, we expect full value for our money and ask you to replace the Bike with the new Model Bike at the earliest. Also ensure that such problems do not creep up in future and that our faith in Hero Honda remains undaunted
But you do not know how the customers like me face the problems with your Bikes
My Humble request to you please guide me what can i do now?
Please reply me asap that what are you doing this bike.
Regards
Devendra Kumar
91-9818598804
[email protected]
Registered Owner: Devendra Kumar
Registration No: DL-1S T -2484
Chasis No. MBLJA06ES9GH00203
Engine No: JA06EB9GG17854 Black
Date of Invoice :12/08
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