Inconsumercomplaints.com » Miscellaneous » Review / complaint: Homeshop18 - Non refunding amount against order not supplied by company | News #265981

Homeshop18
Non refunding amount against order not supplied by company

Sir,

i had done online booking for onida mobile (product code-G480) costing Rs3699/- in Nov-Dec08, by online booking the product and paying the cash on delivery of parcel by courier TNT on 18/12/08.

but on opening the parcel i discovered that Homeshop18 sent me inferior mobile model G-460 still charging me for ordered product. With great difficulty they agreed to collect the parcel without me having to pay the courier, as it was mistake on their part, subsiquently i again approached them in FEB on their toll free nos to inquire why they are not sending the correct product, every time they apologised for the delay but did nothing to solve the issue. After multiple follow up they agreed that the correct product is not available and that i will receive the refund cheque of icici bank made on 4th april 09 within 7 days, and that the said cheque will be delivered by registered letter of indian post. However till date 06 may 09 i have yet to receive the refund letter, in spite of phoning them again and again.

my advice never SHOP WITH HOMESHOP18, or be prepared to pull them in consumer court to claim the refund money with interest and also phoneing legal expenses and for the mental torture thus suffered, since that is the only option the company has left to me exercise


Company: Homeshop18

Country: India

Category: Miscellaneous

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