Dear Sir/Madam
I brought Hp product (Hp Compaq 6710b), S/n CNU74625SH, P/n KF066PA#ACJ on 14th march from B.B.Professionals Jaipur Rajasthan, India Invoice no. 10833 Dated 14-03-08.
Since i brought it, 3 times Hard disk of this system has been changed due to hardware failure under warranty from B.B.professionals and these persons are very co-operative and helpful.
The power adaptor has also been replaced for once from Jodhpur service centre.
Apart from hardware failure 6-7 times the pc has recovered due to failure of system during which only blank screen with one cursor blinking on left upper corner was displayed, also the battery backup of note book is not more than 1.5 hrs in power saving mode, the Disk driver is not working properly as it cannot read the disk but the same disk runs easily in other system. The case id's and dates of receipt of replaced hardware is as below:
Case ID 2600192644, Dated 27-03-08, Case ID 2604462687, Dated 03-12-08, Case ID 2605599993, Dated 04-02-09.
The first HDD was changed with in 15 days from purchase of pc, since day i am requesting to replace the pc, as system had hardware compatibility problem due to which system fails to work again & again, but i couldn’t get any solution till date.
Kindly look into the matter and help me to replace my system as soon as possible.
Looking forward towards your positive response.
Thanks in advance.
Manish Mathur
91 99299 12342
[email protected]
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