I am Pallavi Jain and this is with reference to HSBC gold card credit card no. 4477 5999 0871 3224 .
I got this card ith my salary account with Quark in chandigarh in July.
In 2006 I shifted to NCR and I got the address changed and asked for a new credit card (old one had expired or damaged). The customer care told me that the new credit card cannnot be delivered on new address. So I will have to come and collect it from Noida branch.
After that I could not collect the credit card.
After 2006 end I did not use HSBC card as I did not have one and also did not receive any statement from HSBC bank.
In Dec I received a call from HSBC saying that I need to pay approx Rs. 20, 000 and the settlement coud be done on around Rs. 9, 000 for some expense which is showing on my card.
I asked them for details of expense which they did not give me and talked to me in a very rude manner.
After this I have received written statement from HSBC in Dec 08 asking to pay approx. Rs. 20, 000 but this letter does not give any details of what and when any expenses have been done on this.
Inspite of my repeatedly telling the agents that I don't have HSBC card any more they have been giving me repeated harrassing calls to me in my office time.
The mental harrassment by these guys is too much and its vey painful to interact with these guys.
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