Hi,
Iam a credit card (XXXX XXXX XXXX 7801) customer of HSBC since 2005 and generally use this card for my monthly purchases and expenditure and was never a defaulter in clearing the Credit Card amount
Couple of years back HSBC sent me another credit card (CC No. XXXX XXXX XXXX 4116), which i generally dont use and i placed couple of requets for cancellation this card. Now from last 4 months iam getting statement (Annual Charges etc.) for the card (XXXX XXXX XXXX 4116) and now i get calls from the collection department to clear the amount.
I have tried calling Call center to resolve the issue, and they told me to contact Collection department to resolve the issue since the system is showing that my card is cancelled. I contacted Collections Department Hyderabad, and they are telling they cannot wave off the charges.
I dont see any logic in paying the charges levied to me if iam not using that card hence. Now dont know what to do.
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