This is with reference to my savings bank a/c. no.000401533937 with ICICI Bank. I have retained this account for the past four years as i wanted to open a demat a/c with ICICI. But since i didnt feel the need to open a demat a/c then my a/c has been inactive for all this while.
Only a couple of days back, i expected a bank transfer from UAE in my savings a/c of INR 4000. Before doing the transfer, i called up the customer service no. of ICICI bank to check if my a/c was still active. It was active then with an amount of -386 as per my conversation to one of the executives at ICICI phone banking. I didnt pay much attention then, because when i left the a/c inactive i had 1500 balance. I was shocked when i called to confirm whether the transfer had happened. The transfer did happen on 16th October. But ICICI bank has deducted the money in lieu of minus balance of -3890. When i called to check of my a/c status i was told there's a minus of 380 and suddenly there's a minus of 3890 leaving my balance to 109/- only. I was surprised and shocked at the way ICICI bank has deducted my UAE transferred money to leave my balance Rs. 109 ONLY. The customer service representative tells me that i have to maintain a balance of Rs. 5000/- to keep this a/c. active as these are the charges levied every year on that. This is a lack of communication from ICICI bank as it is their duty to notify the customers that a minimum balance needs to be maintained in your account. And no one would remember even this clause was mentioned during the account opening process. Other banks who would normally add interest to your savings a/c balance even if the a/c is inactive.
I must say, ICICI bank is into professional cheating business and want to make money out of every single thing.. A similar experience in Dombivli branch when my sister was asked to pay Rs. 28/- to buy a cheque leaflet to withdraw her own money when the withdrawal slips were over. Very disgusting i must say!
Anyways, i wish my money to be reversed, if not, then the least i can do is tell a few thousand people about the duping stories of CICI bank - as i work for an advertising company and have contacts with media too...
0 comments