Hello sir,
I have taken home loan in year when the interest was 8.25%, now i am paying 12.75%, once upon a time the EMI's became double, to reduce this i repayed back 2lac, in the mean time, i didn't receive any mails from ICICI or even phone call from customer service, that EMI's incresing your service period.
ICICI Bank has not reduced the home loan rates for existing customers, while almost all other banks has done the same. I request RBI to take some action against them. In year 07, the bank has increased interest rate 3-times in 1-quarter. They are in a hurry always to increase the interest rates, but when it comes to decreasing the rates, they are very very slow. In my opinion, they cheat customers
Conclusion:
ICICI bank is one of worst service, which i have seen, RBI has to keep monitoring such cheater's like ICICI bank
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