Complaint / review / scam report
Deduction from debit card while on Australia tou

Dear sir,

I have SB account no.628201064601 with ICICI Allahabad branch. I went to Brisbane, Australia for my company's work for the period 22/04/2008 to 26/04/2008. I stayed at Confort Inn Hotel, North gate. They asked for some debit card for security reasons. Hotel people swap my card and amount

300 AUS $ have been deducted from my ICICI account. I was not knowing that Rs.11734.95 have been deducted from my account. I came to know after coming back to India. I have done extra payment equivalent to 300 AUS $ .I have paid cash worth 640 AUS $ cash. The cash receipt is attached file Australia tour bills page 1. After coming back to india i have checked my account, I found that Rs.11734.95 is debited from my account (tran ID SB281426 dtd.22/04/2008). I have also attached account statement in excel form for your reference

In this connection i had a telephonic talk with hotel at Australia, they says that amount 300 Aus $ is not debited from my account you may check with your bank. Hotel people reply "This was only a pre auth no money has been taken this will disappear within a few days " .

After further correspondence, they advised “From Northgate Motel's bank, the only option you now have is to reject the claim for payment from your bank and claim payment back from your bank. Your bank needs to contact Northgate Bank which is "Westpac Bank, BSB No 034003" with the account

being in the name of "The Northgate Motel."

ICICI bank says that the above amount is swaped from your card, so you talk to Comfort Inn and hotel people are not giving reply.

Pl. do needful hotel says that the above amount is credited hotel's account.

(See attached file: Australia tour bills.pdf)(See attached


628201064601.xls)(See attached file: comfort Inn.pdf)(See attached



With regards,

(Vinaykumar Natavarlal Suthar)

ICICI A/C No.6282064601

Mobile : 9450632593
Author: Vinaykumar Natavarlal Sutha

Offender: ICICI Bank

Country: India   State: All India

Category: Miscellaneous


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