ICICI Credit Card
Wrong billing and forcing for payment after ful & final settlement lette

I am holding ICICI credit card since Jan. I enjoyed the facility offered by Bank every time and still.

In the last two yars back, ICICI has charged me wrong bills only becaused of their non-updated system and poor customer care officials. After continues letter wrting and mailing, ICICI Bank has sent me an Appology letter after 6 months period.

Now, In the month of November, I have received offer for full and final settlement by ICICI bank for account No. XXXX XXXX XXXX 8009 for Rs.- I have accepted the offer and drawn cheque of Rs.- and the same was susequently debitted from my a/c and Creditted into the ICICI a/c.

Now I am receving calls and stament for further payments and asking me to call or meet officials for full and final settlement of the same accont once again.

Is this Bank covered under RBI bank? And can they asked their customer N times for settlement?

Hemant hachad

9819197123