Complaint / review / scam report
ICICI Credit cards
MISREPORTING IN CIBIL

Latest CIBIL Report

Account type: CREDIT CARD

Amount Overdue: 17, 751

Reported by: SBI CARDS

Account Information: 0004006676011348920

Date Reported: 31-05-2008

ICICI bank customer service informed me that I am having an unpaid dues to them for an amount of Rs 3822 from me.The above amount is also not matching with CIBIL report.

In an e-mail on 01.07.08, ICICI had informed me that they were unable to provide any cibil data base detail to me.

The statement sent through e-mail from ICICI bank on 23.07.08 was different from what they sent on 06.08.08.

Please note that the charges levied on my card account is not due to non receipt of payment for the purchases done on the card account but due to annual fees on two cards levied to the card account.This itself is wrong as both the cards were issued free of annual charges from ICICI.Hence there is no question of settlement of dues on my card account as asked by ICICI.

Secondly they have never bothered to communicate in this regard.It has come up only when I tried to check up with them a month ago.How can the bank fail to send regular updated statements/letters /communication regarding this pending amount properly & now is suddenly asking for some incorrect dues which are few years old?

The bank has just gone merrily adding annual charges, service tax & interest as per their wish and stopped when the felt it is enough.

Though I have asked for few clarifications from their end regarding the statement they had sent to me, they are unwilling to reply & are bent upon getting the above due/ requesting me for a settlement.
Author: PARAMARTHA SOM


Offender: ICICI Credit cards

Country: India   State: All India

Category: Miscellaneous

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