I buy my sentro zing car last year and getting insurance from ICICI Lumbard, Gurgaon, Haryana.
This year I renew my car insurance from the same company and also from the same office.
Unfortunately few parts of my car are damaged in a minor accident. know the ICICI Lumbard is refused to reimburse my claim.
they said they can't give this facility. I can't understand that why we do insurance . know i have bear all the expendature myself.
1. First they gave me cover note of renewal of my policy. i continusaly mak demand for my policy. they always says we are giving. but till today i never got my policy.
2. Then after two months they said, mam your check was bounced. But they couldn't inform me.
3. At last my husband persanolly visit there office and then they said, we renew your policy on the basis of same cover note, you done the same amount of payment via DD.
4. We ok with this, they issue again a fresh cover note against my policy.they also said that on the basis of new cover note you claim your insurance.
5. when we make my claim they straight forward refuse my claim. And said to me we are not refund your money do whatever you want.
Kindly help me out.