Hello Sir/Mam,
I have an Idea connection of Mygang from last 9 months but now i want to convert my Mygang plan to normal plan. When i talked to customer care of Idea regarding this problem they said that it is not possible to convert mygang to normal you have to buy a new sim or you have to convert it into postpaid. But according to my knowledge TRAI has rule that you can change your plan in any plan without changing your number.when i said this thing to customer care they say that wo know only Idea rules not TRAI rules.
So please tell what can i do regarding this problem. Waiting for your response
.
Manpreet soni
Noida
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