This in continuation to the complaint i had registered 4 days back on 17 nov. about my washing machine which i bought with hope that all my washing problems are ultimately over. but its very disspointing to sy that they have only increased in terms of money expense. before this we were using videocon twin tub machine which never gave any problem ever... we sold it in excellent working condition after using it for more than 10 years.
IFB senorita dx 5.5 kg is a very expensive affair to maintain in chennai. every month i call someone to solve some problem and each service engineer gives me a different story and sells some product worth nothing less than 300/- RS. each time. 4 days back the service engineer sold me a water softening filter saying the old one had worn out and thats why the machine is not working properly and it may start rusting. Considering the amount i paid to buy the machine i settled for it. But when i bought the machine (20 Jan), i was told by the sales man that i do not need to change the filter for atleast 2 years knowing the knowledge of chennai water quality.
And like a excellent company trained man he said he'll put back the old filter also along with the new one to increase the life of the new filter. so now i have machine running 2 filters out of which old is Worn out " and useless.
I have already spent 3000/- Rs. onthis machine within 10months time of its purchase. I cannot afford it. Top load detergent IFB protecta desacl all this is very expensive on pockect and with it i'm still srubbing my clothes with hand only.
I want money from the company for the headache i bought falling prey to salesmanship. Today again i have a problem of water leaking from somewhere in the machine.
0 comments