Inconsumercomplaints.com » Miscellaneous » Review / complaint: Income Tax Department - PAN Card Re-print | News #312142

Income Tax Department
PAN Card Re-print

Since my PAN Card was lost, I applied online for reprint of the PAN card. I paid the relevant amount online as well. After the payment, when I printed the acknowledgemnt to send to the Income Tax PAN services unit along with relevant documents, I noticed that the Date of birth was wrongly mentioned in the acknowledgement. The birth year was printed as 2009 instead of 1964. However I did not request change of DOB in my application.

I also mailed the relevant documents to the Pan services unit. I received an email from the PAN services unit that I need to re-apply for the service as I cannot modify the online entered data.

First of all I should not be asked to enter all the details when I am providing the PAN number in my application. Moreover since I have not reqested update of my DOB at all my application should not be termed as invalid. If the the software application at PAN services Unit is so stupid, I should be refunded the money I paid and the documents I sent should be returned back to me.

Devoid of such service it is better for PAN services unit to go back to the historical manual service which seems to be more reliable.


Company: Income Tax Department

Country: India

Category: Miscellaneous

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