The Area Manager
Indane Gas
Indian Oil Corporation,
rourkela
Dear Sirs,
I have registered my LPG connection with gruhasobha indane gas servicechend rourkela769015. My customer Id No. is G06000. The distributor is not supplying Refill cylinder
in time. They are not lifting phone. Every month I facing similar problem. Now I have been booked my
refill cylinder on 04.06.2009 vide their booking No.550 and they have informed me that in 10 to 12 days the cylinder will be delivered. after 12 days ie from 04.06.2009 I am continuously following up with them for which I have been receiving the same reply that tomorrow the cylinder will be delivered but still today ie. 29.06.2009 5:00PM (after 20 days) they have not delivered the cylinder.
I would like to bring to your kind notice that they are delivering cylinders after 10 to 15 days of billing date. It seems that they are misusing the cylinders. For the next booking they are taking in account the delivery date only which leads further 10 to 15 days delay.
Kindly treat the matter is as most urgent and important and take suitable action and arrange for the supply of cylinders in time always.
Thanking you.,
S.Ramu
Coimbatore - 17.
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