Indane
NONCOMPLANCE OF RULES BY THE SUPPLIER

DEAR SIR,

MY CONSUMER NO. IS D.G.001646 WITH M/S DANKUN GAS DISTRIBUTIRS, CODE/99041358, MONOHARPUR[E] DANKUNI HOOGHLY.

ON 16/08 THE DATE OF LAST DELIVERY OF CYLINDER THE DELIVERY MAN ASKED FOR RS.10/= AS TIPS, HIS PLEA WAS THAT AS THE PRICE OF GAS HAS BEEN INCREASED SO THE TIPS TO HIM HAS TO BE INCREASED AS A NATURAL RULE.PLEASE NOTE THAT MY RESIDANCE IS ONLY TWO FURLONG[ APPROX.] FROM THE DISTRIBUTORS OFFICE. WHEN THE SAME WAS REFFERED TO THE DISTRIBUTOR THE PERSON ATTENDED THE PHONE REPLIED THAT CONSUMER HAS TO PAY TIPS TO THE DELIVERY MAN AS IT HAS BEEN APPROVED BY INDANE OFFICIALS.MORE OVER IF TIPS ARE NOT PAID WE HAVE TO FACE CONSEQUENCE.

SECONDLY ON SEVERAL REQUEST THE DELIVERY MAN NEVER BRINGS THE WEIGH SCALE SO THAT WE CAN VERIFY THE QUANTITY OF THE GAS BEING SUPPLIED BY THE DISTRIBUTOR.

HOPE THE MATTER WILL BE TAKEN WITH DUE EARNEST.

THANKING YOU

YOURS FAITHFULLY

[ ANUP DUTTA ]