Inconsumercomplaints.com » Miscellaneous » Review / complaint: Indane/lpg cylinder - Irregular process of cylinder delivery | News #319863

Indane/lpg cylinder
Irregular process of cylinder delivery

Ref: Consumer No: 12763, with M/s. Rajesh gas Agency, Madhavram, Chennai.

With reference to the above I have to bring the following to your notice.

Since more than a year I am receiving the cylinder within 12 to 15 days from the date of booking.

Especially in NOVEMBER I have received my cylinder after a MONTH. When I enquired, I am getting replies that cylinders are not supplied in time and other answers. This is continuing

every time I booked for my LPG cylinder.

Presently I have booked for my LPG cylinder on the 3rd of this month and understood that the cylinder will be supplied within 10 days, i.e. on the 13th. From that date when I tried to call the agency on the phone I could not get connected, but receive an recorded tone saying ALL THE NUBERS ARE BUSY. After trying minimum 20 time at the closing time the phone rings, but no staff is answering.

Today I could get connected after 27times, at the last moment, i.e.4.56 pm. and one of the responsible staff answered that she have already given the bill/receipt to the delivery persons, but till this date I have not received the LPG cylinder due to me. Further your boys are very reluctant in delivery the cylinders unless they receive the tip of Rs. 25/-. As the telephone charges are comes around to a minimum of RS 20/- to 30/- while enquiring the delivery of the concerned LPG cylinders booked.

In these circumstances I am being forced to change then relevant agency like Dhana Lakshmi Gas Agency, which is near to my residence, or otherwise I have to take legal procedure for this irrelevant, reluctant irresponsible maintaining procedures of the agency

Further after all these grievances you are insisting us to book the cylinder only after 21 days after

the receipt of the present cylinder which we are received after 25 days of booking.

Further I request you to book my next cylinder immediately as the delivery of the same take place

after a minimum of 20 days.

Hence you are advised to look into this and do the needful changes in your maintaining procedures. I expect your reply to this letter at the earliest date.


Company: Indane/lpg cylinder

Country: India

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google