JUNE 11 SUBJECT COMPANY MADE AN UNAUTHORIZED CHARGE TO MY CAPITAL ONE VISA CREDIT CARD OF $19.95. I TRIED TO TELEPHONE THEM @ 877-974-1563, AFTER ABOUT 20 MINUTES OF PUSHING BUTTONS I FINALLY REACHED A RECORDING WHICH SAID THERE WOULD BE A 20 MINUTE WAIT. I TERMINATED THE CALL AND PULLED UP WEB SITE UNDER COMPANY ABOVE WHERE I FOUND SEVERAL COMPLAINTS FOR UNAUTHORIZED CHARGES IN THE SAME AMOUNT AS THEY CHARGED ME.
I DISPUTE THIS $19.95 CHARGE AS TOTALLY UNAUTHORIZED, AND AM SENDING THIS TO CAPITAL ONE VISA, ALONG WITH AN ATTEMPT TO SEND TO INT*IDPROTECT MNTR SVC.
EDWARD G DOYEL JULY 29
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