Inconsumercomplaints.com » Miscellaneous » Review / complaint: IRCTC - Nonrefund of momey | News #344392

IRCTC
Nonrefund of momey

17/10

Dear sir,

Here with I am forwarding a copy of the complaint given to the Manager, Canara Bank, Ranny Branch, Pathanamthitta, regarding the non-credit of Rs.2103/- being the refund from Indian Railway Catering Tourism Council towards cancelling my e-ticket on 04/02. But till date, canara bank, ranny branch is not giving a favorable reply. Please advise me, what I have to do to get my money back from IRCTC.

Thanking you very much.

Varghese Mathew, [email protected]

From

Varghese Mathew

Elimullumankal House

Karikulam P.O., Ranny – 689 682, A/ C No. 1526, KERALA

To

The Manager

Canara Bank, Ranny Branch

P.B. No. 10, S.N.D.P Building, Ranni – 689 672

Sir,

Sub:- Cancellation of train ticket - Non-receipt of amount Rs.2103/- from irctc, regarding –

Ref:- PNR No. 8518158040 of ticket dated 25/1 and Transaction ID No. 0089772892

For Rs. 2103/- to Canara Bank dated 5/2 of irctc.

I have reserved train ticket through the facilities provided by the IRCTC (Indian Railway Catering Tourism Council) on 25/1 and the payment of Rs.2368/- was done using my ATM cum Debit card issued by Canara Bank, Ranny Branch for my A/C account No. 1526. The PNR No. of my train ticket is 8518158040 and Transaction ID No. for Rs. 2103/- is 0089772892.

Due to some unavoidable reasons, I had cancelled my ticket through IRCTC on 4/2 and IRCTC informed to me by email that an amount of Rs. 2103/- has been refunded to my Canara bank account on 5/2. But so far the said amount has not been credited to my A/C account. So, when I have contacted the customer care centre of irctc at Chennai through telephone (o44-25300000), they have instructed me to give the following contact ID to Canara Bank.

Contact ID – 093850.

Therefore, I request you to kindly take necessary steps to verify all the facts and credit Rs. 2103/- to my A/C account 1526.

Thanking you.

Ranni Yours faithfully

09/04

Varghese Mathew, KERALA

Enclosures

1. Copy of E-mail from irctc dated 6/2

2. Copy of refund status of pnr no. 8518158040 dated 5/2

3. Copy of cancelled Tickets History of pnr no. 8518158040 dated 4/2

4. Copy of Booked Tickets History of pnr no. 8518158040 dated 25/1

5. Copy – Booking details of pnr No. 8518158040


Company: IRCTC

Country: India

Category: Miscellaneous

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