17/10
Dear sir,
Here with I am forwarding a copy of the complaint given to the Manager, Canara Bank, Ranny Branch, Pathanamthitta, regarding the non-credit of Rs.2103/- being the refund from Indian Railway Catering Tourism Council towards cancelling my e-ticket on 04/02. But till date, canara bank, ranny branch is not giving a favorable reply. Please advise me, what I have to do to get my money back from IRCTC.
Thanking you very much.
Varghese Mathew, [email protected]
From
Varghese Mathew
Elimullumankal House
Karikulam P.O., Ranny – 689 682, A/ C No. 1526, KERALA
To
The Manager
Canara Bank, Ranny Branch
P.B. No. 10, S.N.D.P Building, Ranni – 689 672
Sir,
Sub:- Cancellation of train ticket - Non-receipt of amount Rs.2103/- from irctc, regarding –
Ref:- PNR No. 8518158040 of ticket dated 25/1 and Transaction ID No. 0089772892
For Rs. 2103/- to Canara Bank dated 5/2 of irctc.
I have reserved train ticket through the facilities provided by the IRCTC (Indian Railway Catering Tourism Council) on 25/1 and the payment of Rs.2368/- was done using my ATM cum Debit card issued by Canara Bank, Ranny Branch for my A/C account No. 1526. The PNR No. of my train ticket is 8518158040 and Transaction ID No. for Rs. 2103/- is 0089772892.
Due to some unavoidable reasons, I had cancelled my ticket through IRCTC on 4/2 and IRCTC informed to me by email that an amount of Rs. 2103/- has been refunded to my Canara bank account on 5/2. But so far the said amount has not been credited to my A/C account. So, when I have contacted the customer care centre of irctc at Chennai through telephone (o44-25300000), they have instructed me to give the following contact ID to Canara Bank.
Contact ID – 093850.
Therefore, I request you to kindly take necessary steps to verify all the facts and credit Rs. 2103/- to my A/C account 1526.
Thanking you.
Ranni Yours faithfully
09/04
Varghese Mathew, KERALA
Enclosures
1. Copy of E-mail from irctc dated 6/2
2. Copy of refund status of pnr no. 8518158040 dated 5/2
3. Copy of cancelled Tickets History of pnr no. 8518158040 dated 4/2
4. Copy of Booked Tickets History of pnr no. 8518158040 dated 25/1
5. Copy – Booking details of pnr No. 8518158040
0 comments