Inconsumercomplaints.com » Miscellaneous » Review / complaint: IRCTC - Booking of Iticket | News #344847

IRCTC
Booking of Iticket

Dear Sir

Attached pl find three files regarding booking of i-tickets from LTT to TVC today morning at 8.30. The tatkal ticket booking went very smoothly and the transaction was successfully concluded by debiting my account (see 1*).

However, the next screen (see 2**) advised me that the transaction could not be completed due to reasons unknown. However, on checking with ''failed booking', it was due to non receipt of funds from bank, although the bank has already been debited. The end result I am not given a booking as the PNR shows 0. Kindly look into the matter and regularize my booking since you have already debited my bank account and advise me the booking. My contact number is 022-28387532/9869209448. AL Antony

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1*: Passbook entry

Balance Details-BETSY ANTONY [Details till 03/05 8:36 AM ] Account Number 0231527

Transactions Made -[Details till 03/05 8:36 AM ]

Sr No. Date Description Debit Credit

1 03/05

ICONN/4147169/007010200017879/030508/110 = 1, 272.24

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2**:Ticket History

Pnr Number 0 Transaction ID 0047270117

Train No 6345 Train Name NETRAVATI EXP

From Station (LTT) To Station (TVC)

Date Of Journey 08-May Class SL

Boarding (LTT) Resv Upto (TVC)

Date Of Booking 03-May Total Fare Rs 1261.00

Payment Not Received From Bank

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FAILED PAYMENT REFUND STATUS

S No. Transaction ID Pay Status Reservation Status Total Amount Bank

1 0047270117 Payment Settled Requested Rs 1261 UTI


Company: IRCTC

Country: India

Category: Miscellaneous

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