I am customer having regular practices of purchasing the product online and I have very good experience with lots of websites all over the world. There are few of the website across the world running who are serving millions of people in a day with their services and running without single problem and for that they are accepting best resources and valuable caring department in backend of the website.
While if you try to use the IRCTC who is providing online railway ticket booking in India is having the most poor resources and having bulk of accessing bugs during site usages.
If you are expecting the services from irctc.co.in then my dear friends forget this dream. Irctc.co.in will never make it possible. As it is running through department of Indian government.
You will expect following regular experience.
Server down
Site down.
Request hang
Page expired
Server time out
Many many navigational errors
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