Complaint / review / scam report
IRCTC
Non refund of ticket cancellation amount

Dear sir,

Myself d.k.biswas residing at 18/3a bsnl type 4 quarter kali bari marg new delhi-1, i want to bring your kind attention for the following facts

a) on 6.7.2008 (night) i booked waiting list ticket through internet for journey towards delhi to ajmer on train no. 9106 in the name of d k biswas, s.biswas and r biswas amounting Rs. 561, it was delivered to my residence on 8.7.08 and on 9.7.08 i cancelled the ticket from new delhi reservation. They did not refund me cash just gave a cancellation ticket with printed remarks NO CASH REFUND, immediately asked the counter person when i will get back the money he replied it will be credited to my account.

b)the printed matter on cancellation ticket was pnr no. 235-0457672 ticket no 05564033 old ticket no 3168342 can fee 60 refund 461

c) when scarched the cancellation procedure on irctc, there i found

" Cancellation of I-Tickets can be done at any computerised reservation counter across the country and a cancellation ticket obtained. NO CASH REFUND will be given. Bank charges that are being levied by the Payment Gateways/Banks are not subject to refund in the event of cancellation of tickets by the Customer. Service Charge is also not refundable. The refund amount will be credited to the respective account electronically, the following day of cancellation"

TILL DATE i.e. 10.7.08 i have not received any refund i shall be grateful if u pl take some pain for me to recover the same

with regards

D K BISWAS mobile no 9868240097
Author: D K BISWAS


Offender: IRCTC

Country: India   State: All India

Category: Miscellaneous

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