To the general Traffic Manager, Bangalore.
Sir,
Sir this is C.Vijayakumar referencece to my reserved ticket PNR
No. J19611760 Ticket No.18217375 for Shimoga to Bangalore by Mercedes
Benze A/C coach journey date 25/09 time 23:30.
This bus some were before Arshikare was stopped as some truck had hit
the Front signal light which hit the Front glass and partially broke. It
was raining and we had only 12 passengers and we had a lady
conductor. Our Driver with out telling any thing to us left by the
opposite bus Durgamaba to report or catch the hit truck. The conductor
was not having the drivers mobile so we had no way to contact as this
1.30 am and unfortunately non of the Volvo buses stopped and we could
not go by some other bus as we were of the feeling that the driver will
return fast, and we could not leave the lady conductor alone at this
remote place. Our Driver came around 3.30 keeping us waiting and not
having any idea. On his arrival he said the bus will not go so can go by
some other bus and waiting up to 4am buses were not seen and it was
raining. As my plans of reaching Bangalore for the urgent meeting was
not possible so decided to go back to Shimoga and approached the bus
stand traffic in chare around 7am for refund which he said that refund
office will open only by 8.30 and also told it could be got refunded at
any depot so went to Mangalore and on approaching the office for refund
they refused and for that reason i am lodging this complaint to You
with a request to get my possible refunfdif not full., from the paid
amount of Rs.426/= Will you please reply and confirm action
.c.vijayakumar mobile 9880615187 my e-mail
[email][email protected][/email]
0 comments