Reference: Consumer # 160220277515 with Meter # 9000011374/2-11374
This is the second complaint within a months time. This is actually a follow up on the first one done already on the 13th July. The complaint is to replace my energy consumption meter at B-12, Sai Vihar Residency, Sus Road, Pashan, Pune -21 (SN 4/2A/1/3 SN 4/2A/1/Pashan) since it is not working properly (viz: The display seems to have failed).
Also the meter number on my current bill for June has changed and does not match with that on the actual meter.
The bills for all the months till date have been duly paid without delays, the latest being for May paid in full for the billed amount, on the 16th June. The bill for the month of June received on 9th July shows a credit of 2380 Rs. and does not seem to be correct.
I have constantly been following every week regarding the said request and have also personally visited twice to the MSEB Ganeshkhind office as a follow-up on the request. Mr Lahmge & Ms. Trivedi have called Mr. Patil (the agency owner who is responsible to change meters in Pashan). However the faulty meter still hasn’t been replaced. I have been in constant touch with Mr Lahamge (the in-charge of the Chaturshringi office) & calling him every week. I have also informed Mr. Kulkarni (in-charge of Sus Road branch) and Mr. Khaire (his deputy at Sus Road branch). Whenever I check with any of the authorities mentioned above, I am promised that it would be done the same day. However its been falling on deaf ears.
Now that an appeal has been released in the news papers by Mr. S.P. Nagtailak (Chief Engineer) from Pune Region Electricity Board, I request you to include the replacement of the said meter under this scheme and issue me correct bills for my actual consumption for coming months.
Regards,
Satyen Kohadka
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