Inconsumercomplaints.com » Miscellaneous » Review / complaint: MTNL Garuda - Received Payment twice for the Same Month Bill | News #421648

MTNL Garuda
Received Payment twice for the Same Month Bill

Attached the Whole Mail Conversation below

&&&&&&&&&&&&&&&&&&&&&--

Dear Sir,

For Garuda billing or payment related queries please write to :-

A.O.(TR) Garuda, 3rd floor, Bandra Kurla Complex, CST Road, Kurla, Mumbai-400 051 or CONTACT 1502/

With Regs,

MTNL IBPS Team.

&-- Original Message &--

From: "Aravala, Srinivas"

Date: Monday, July 13 11:50 pm

Subject: RE: RE: Payment Complaint.

> Hi Team,

>

> As I have got a mail below saying that my payment is updated but I

> don'tknow where it has been updated. Because for the month of June I

> have payed sum of 669/-Rs (April May) even though I have to pay 334/-

> only but the website says me to pay 669/-Rs, I was thinking the below

> payment will be updated in the next month Bill but its not reflected

> instead its asking me to pay 330/- for the billing period of June. It

> should be adjusted right? Please take actions ASAP. As it's not fare

> for charging twice to the custiomer for the same month bill.

>

> Reference No. IG07143871

> Debit Account Number 00000011196996526 Debit Branch URAN Remarks

> MTNL_MUM_GARUDA Payments Transaction Date 27-Apr Amount INR

> 328.00 Status Success Reason Completed Successfully

>

>

> Attached bill generated from the net, please update the latest one and

> revert to me. Thanks.

>

>

> &&&&-

> Srinivas

>

> &--Original Message&--

> From: [email protected] [mailto: [email protected]]

> Sent: Saturday, June 06 3:16 PM

> To: Aravala, Srinivas

> Subject: Re: RE: Payment Complaint.

>

>

>

> Dear Sir,

>

> your payment is updated.

>

>

> With Regs,

> MTNL IBPS Team.

>

> &-- Original Message &--

> From: "Aravala, Srinivas"

> Date: Monday, June 1 6:20 pm

> Subject: RE: Payment Complaint.

>

> > No actions till know please revert. Thanks.

> >

> > &&&&-

> > Srinivas

> >

> >

> > &--Original Message&--

> > From: [email protected] [mailto: [email protected]]

> > Sent: Wednesday, May 27 12:12 PM

> > To: Aravala, Srinivas

> > Subject: Re: Payment Complaint.

> >

> >

> >

> > Dear Sir,

> > your mail has been forwarded to concern section.

> >

> >

> >

> > With Regs,

> > MTNL IBPS Team.

> >

> > &-- Original Message &--

> > From: "Aravala, Srinivas"

> > Date: Tuesday, May 26 10:38 am

> > Subject: Payment Complaint.

> >

> > > Hi

> > >

> > > My MTNL Number is 22944883 and Account Number is 2140124930 . I

> have

> > > paid the bill for the Billing Period 1-03 to 31-03 an

> > amount> of 328/- through http://ibps.mtnl.net.in/mtnl/garudabill

> .

> > The amount

> > > got debited from my SBI account and

> > >

> > > the reference details are below but the same amount is not

> > cleared in

> > > the current bill. Please look into the same ASAP. Thanks.

> > >

> > >

> > >

> > > Reference No. IG07143871

> > >

> > > Debit Account Number 00000011196996526

> > >

> > > Debit Branch URAN

> > >

> > > Remarks MTNL_MUM_GARUDA Payments

> > >

> > > Transaction Date 27-Apr

> > >

> > > Amount INR 328.00

> > >

> > > Status Success

> > >

> > > Reason Completed Successfully

> > >

> > >

> > >

> > >

> > >

> > >

> > >

> > > Regards/-

> > >

> > > Srinivas Aravala


Company: MTNL Garuda

Country: India

Category: Miscellaneous

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