I took my phone 2760 to nokia care centre pitampura delhi.with the complaint that the menu option was not working Thia phone was under warranty. The phone was in working condition but when I received it after one hour was told to me that phone has been tampered and mishandled.and display is damaged and cannot be repaired
When I argued to them thart phone is opened for first time and also there has been no history of mishandling they thrartened me. On further argument they threaten to call Police. They even blamed me that phones display was not working when i handed phone.
Is this the way Nokia care deals with the customer
I know they are bluffing as one cannot prove was tampering and mishandling. If phone has been mishandled why did not they inform me earlier? why I was told after one hour?
People must think twice while visiting this centre and must take in written the condition of phone before handing to the service centre
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