Dear Sir
I was a user of nokia N81 handset made by nokia. My handset was a genuine one purchased from a registered nokia outlet based at chandigarh Sector-17 and it cost me Rs.14700/-. One day i lost my phone somewhere in ludhiana city as it slipped out of my pocket. My handset was picked up by someone else he inserted his own SIM in that and my SIM was thrown away by him or may be simply not used anymore. i got my SIM blocked by Airtel so that the person who picked my cell cannot use it. Then i went to nokia care centre at ludhiana at fountain chowk i told them the whole story but they said they cannot do anything about it as they have got no mechanism to trace that mobile. it was a total shock for me as i had purchased my mobile just two months before that happened. i lost Rs. 15000/- just in a moment. it is a shame that nokia make lot of costlier handset but cannot trace them and give their customers any satisfactory feeling. i have got the IMEI no of my cell proper bills of my purchase to authenticate that i was the proud owner of that handset. but Nokia has let me down and lot of others who's hansets are stolen or get misplaced as the actual owner has to suffer and the theives or the persons who pick them use those phones at their will without spending even a penny. Can nokia Trace my mobile? I have got full information about my cell if they want i can give them. i have also lodged a complaint in police station regarding this if nokia cannot trace the mobiles than they should not cell these mobiles like this and let their customers down. they must have to make some mechanism so that the mobiles made by them can be traced from anywhere and the mechanism should be activated right at the time when a person buy any mobile from nokia.
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