Hi,
I purshased Nokia E71 cell phone from Croma, Ishanya, Pune on 27-Dec-08 and i found a defect in the cell phone and then i requested to replace the handset on 28-Dec-08 and these people didn't agree to replace my handset.
These people are pethatic by their words... They only want to sell the product and after wards these people are not bothered about the customer.
Till date 31-Dec-08, I have not got my cell and they have sent my new cell for repair.
It means purchase a defected product from Croma and then send it to the service centre on the very next day.
Please take necessary actions against them.
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