DEAR SIR
MY NAME IS SIDDARTH RAJENDRA KALE MY PHONE NO. IS 9768334067.ITS COMPLAINT ABOUT GPRS.ON FIRST TIME I TAKEN A AIRCEL SIMCARD.I AVTIVATED A GPRS 98 RS PACK ITS VALIDATE FOR 30DAYS BUT I USED THAT ONLY 5DAYS PROPERLY IN GOOD SPEED.AFTER THAT THIS SERVICE IS AUTOMATICALLY DISCONNECTED.WHENEVER I CONNECT I AM GETTING MESSAGE THAT “THE REMOTE PARTY HAS ENDED THIS CONNECTION”I AM CONTINUES GIVING COMPLAINT FOR THIS PROBLEM.AFTER THAT MY SERVICE HAS STARTED ON FOR 4 DAYS REMAINING FOR DEACTIVATION. BUT THE SPEED IS SO SO SLOW.ITS TAKING 15 TO 20 MINUTES FOR OPENING A PAGE.THAN ALSO I GIVE A COMPLIANT .AFTER THAT THEY TELL ME U R SERVICE HAS BEEN DEACTIVATED PLS RECHARGE WITH 98RS PACK THAN WE SOLVE THE PROBLEM ON SECOND DAYS I RECHARGE OF 98RS PACK THAN ALSO THAT PROBLEM IS CONTINUES I ASK THE CUSTOMER CARE CAN I WILL GET MY BALANCE OF 98RS RETURN WHICH I HAVE NOT USE THEY TELL ME YES.U WILL GET REBACK BALANCE.SO THAN ALSO I NOT GOT THE BALANCE AND THE SERVICE IS ALSO SO SLOW AND MORE TIME IT IS DIS-CONNECTING. SO IN GIVEN A COMPLIANT TO CONSUMERCOURT BLOG.THAN THEY CALL ME N 2ND THERE SERVICE IS ALSO STARTED IN FULL SPEED. AND ASK MY ADDRESS THERE TEAM HAS COME FOR SURVEY .AND THAN THEY TELL ME THERE IS NO PROBLEM.AFTER HE GO FROM THER AFTER 3DAYS THERE IS SAME PROBLEM CONTINUES THAN ALSO I GIVING COMPLAINT CONTINUES.THAN NOW MY SERVICE HAS DEACTIVTED MY DUEDATE IS OVER NOW ALSO THEY R TELLING RECHARGE WITH 98 RS THAN U R PROBLEM WILL SOLVE. I HAVE RECHARGE WITH 30RS ON 20TH AUG MY BALANCE HAS GONE BECAUSE I ACCESS A INTRNET FOR ONE PAGE 15 TO 20 MINUTE .I HAVE NOT GOT ANY REMINDER FOR U R VALIDITY HAS OVER OF GPRS.I ASK THE CUSTOMER CARE WHEN WILL I GET BALANCE RETURN OF MY GPRS THAT I HAVE NOT USE THEY TELL ME THAT WE R TARSFERRING A CALL TO OUR TEAM LEADER.AND THE CALL IS DISCONNECTING MORE TIME I CALL THEY DISCONNECTING A CALL MY COMPLAINT NO IS NOT THERE FOR PREVIOUS I AM HAVING2 COMPLIANT NO.COMPLIANT ON 24 JULY FOR CALLERTUNE NOT CHANGE AND GPRS NO IS 1584526076 OTHER IS 15AUG 1-645607501 PLS HELP ME SIR THEY R NOT GIVING BALANCE REBACK OF MY GPRS THAT I NOT USE . AND NOT GOT REMINDER ALSO FOR DEACTIVATION
0 comments