Inconsumercomplaints.com » Miscellaneous » Review / complaint: Aircel - False charge of dialer tune and harassment | News #48263

Aircel
False charge of dialer tune and harassment

Respected sir,

The charge of Dialer tune is taken which is activated on the prepaid connection (No- 9804962078 Aircel Kolkata) without my permission. I have informed to customer care executive on that day from that time more than two times. They informed me that it was actived by an OBD call which was promotional incoming call from network. But I am sure that I have not pressed any key to active on that call or any other. I, therefore, asked them which key I have pressed to active it. They were unable to inform. So, they demanded 72 hours to solve the query. The Complain no was P005152628 on 24th august. After the next 72 hours I was not got any response. After 72 hours, again I have complained on that. Then, they informed me that the charge of the dialer tune should be returned within 72 hours and of cause the dialer tune should be deactivate. Again they gave complain no R000208164 on 27th august. Again I was not got any response. After 72 hours again I have informed that then refused to return the charge. Then I told them that I should complain to consumer forum for this harassment. But till neither the charge is returned nor is the dialer tune deactivate. And over that the charge is taking in every day.

I, therefore, request you to kindly please inquiry on that to find the fault and after that help me to recovery the false charge from Aircel

your faithfully,

Samir Pandit


Company: Aircel

Country: India

Category: Miscellaneous

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