Inconsumercomplaints.com » Miscellaneous » Review / complaint: Aircel - Rs. 246 unlimited talk vouche | News #49057

Aircel
Rs. 246 unlimited talk vouche

I took the connection on the launch date (6TH May) and my unlimited power voucher got activated on 9TH May morning. Since then I chatted with my Fiancee over her Tata-walkie no for at least 31 hrs so far. I'm fortunate that the connection towards tata nos were smooth and my fiancee's family members were having tata connections. I already recovered my money from Aircel and I've the unlimited talk offer in my mobile till 9TH June.

Previously I observed that my that my call is getting disconncted after every 15 mins.

On 21ST May, I observed that my call is getting disconncted after every 4 mins and I registered a complaint and the customer care executive promised me to solve this problem at the earliest.

To my surprize, from yesterday (22ND May) I observed that my call is getting disconncted after every 2 mins.

The customer care executives are washing their hands simply by telling that their network support team is looking into the matter and the problem will be solved very soon.

I don't know wheather this is a business policy of Aircel. I'm a high end user of mobile phone and I promptly took the benefit of Rs. 246 unlimited local call power voucher and made good use of it by making long duration calls and I've already talked for 31 hrs and my investment towards taking this connection is more than compensated.

Aircel is now planning to withdraw this offer without even informing their valued customer. But on 6TH May, they had published a FULL PAGE AD in the newspapers just to make people FOOL.

The bottomline: If you are a high end user of mobile phone, don't take this connection in a hurry. They won't be able to do business in Kolkata unless & untill they have proper infrastructure and offer something new and attractive to the customers. Just wait & watch.


Company: Aircel

Country: India

Category: Miscellaneous

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