My Mob. Nos. 9804843990, 98048-46747
Dear Sir,
I have the following complains:
1. I have activated Missed Call Alert service for my Aircel Mobile No.98048-43990. For this MCA service, Aircel has charging Rs.15/- for each month. As per the service, I am not getting Missed Call Alerts from Aircel. Several times I have complained to customer care and lodge complain through email. They are saing there has no problems for MCA service. But I am not receiving Missed Call Alerts. What I can I do?
2. I have used caller tune for few days, but they charged for full months. I have activated Caller Tune on 25th February and deactivated on 6th March. But they have charged monthly rental for the same from 25th to 3rd March in bill period 4th Feb to 3rd March and also full months rental 4th March to 3rd April Whether I have used caller tune only for 3 days.
3. In my house, network is very poor. I have requested several times to solve the matter. But network problem is not solved so far.
Please see the matter.
Spandan Gain
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