Airtel
Bill Plan change (from Individual plan to Corporate Plan)

Bill Plan change (from Individual plan to Corporate Plan)

I am facing biggest problems with Airtel to change my Bill Plan from an Individual 299 Talk Home Indian plan to a CUG 199 coporate plan. I sent all the documents Airtel is demanding to submit for a Bill plan change,

They asked to pay total outstanding dues unbilled amount, I paid it and called the customer care to change my bill plan, now they are saying a another reason "go to any Airtel outlet and fill the forms and submit all the documents along with passport size photo".

I went to nearest airtel office and fill the form and they requesting me to pay Rs.400 extra many to convert the post paid to prepaid offer then we will convert to post paid again the reason is my husband is working in CTS company at coimbatore his having add-on number so that, they require to convert add-on to main number.

Add-on number cannot be changed to CUG.

Now I paid Rs.400 extra amount you tell me is it correct? why should I paid 400 rupess extra?

Kindly guide me please..