Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Debits from my account | News #56990

Airtel
Debits from my account

Last month, an amount of Rupees 30/- was deducted for a devotional alert that i never subscribed to. I called customer service and was told it would be reversed.after a few calls, i was told they couldn't do it and to go to the nearest airtel office. i gave upToday, i received an sms thatRupees 15/- would be deducted for hallo tunes and to unsubscribe I had to call a number, which i promptly did.inspite of that i was again charged 15 rupess for nothing.how can money be deducted without ascertaining if the service is for the right number? in that case a lot of misappropriation is going on. if money is deducted from each customer airtel must be making money this way.the consumer forum is available for suchcases, and if my request is not heard by airtel officials, i will have no option but to do the above and althouth the amount is not astronomical, if all the cheated customers get together it just might prove too expensive for teh company. always thought airtel was a good service provider but i am sorry to say i was proved very wrong.totally disgusted with the service all round and am changing to some other.the amount of dropped calls is attrocious.i am absolutely fed up will never recommend airtel to anyone in future.


Company: Airtel

Country: India

Category: Miscellaneous

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