1. I Major Deepak Joshi had got my airtel prepaid
cellphone recharged for Rs 500 on 13 Dec 08 at 09:52 Hrs . i was given a
talk time value of Rs 443. My transaction id was 127632987. i had Rs 13
balance in my acct and the total was Rs 456 .
2. i was in mumbai and the last call i made was at 1330 hrs for a
duration of 3 mins on 13 Dec 08 and afer that the balance was Rs 453.
then after there was no call made by me and i only received a call at 1610
hrs and the call lasted for 1 min. after i finished that call the balance
displayed to me was RS 95 ONLY.
3. I did not subscribe to any services of airtel and there is no reason
for which my balance could have been deducted. i faced a lot of
inconvinience and could not make important phone calls which has costed me
dearly.
4. i am continuously trying to contact your customer care however they
are of no help and claim that your servers are down. pathetic services is
the word used for airtel services. i wont ever use airtel again and wont
even suggest anyone to use airtel
5. i request you to kindly resolve my issue at the earliest
6. the fraudelent cutting of talk time must be stopped to avoid
in-convinience to customers.
Major Deepak joshi
INDIAN ARMY
09755586745
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