Hi,
I am using Airtel prepaid card and number 9970639996 and i am using this number since six month plus. However since last two month plus i notice that on routine basis automatic deduction from my balance for VAS (Value Added Service) for which i have neither asked, requested or subscribed for.
About three weeks back i called the customer complaint cell of Airtel and was ensured that the deducted money will be refunded and no further deductions will be made.
Dispite of the assurance given by the customer care executive, the deduction is still continuing. I have tried today to formally (in writing) to lodge my complaint and unhappiness about unsolicitated dedcution (i helplessly watch my money being robbed in front of my eyes) by visiting the website of Bharti Airtel, but the link was not opening.
Hence i register my complaint in this forum, with a request to forward to necessary executive in Airtel and stop any further deductions.
Regards,
Vinod
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