Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Demo card converted to normal card | News #58275

Airtel
Demo card converted to normal card

My airtel demo card No is 9867068524. Airtel demo card requires you to make a transaction of Rs.3000/- per month in order to avail the services or demo no.

Last month i have completed the transaction which is above Rs. 3000/- and still because the details of the transactions are not updated on the airtel customer care system my demo card is converted to a normal card leaving me with no demo card free service till 10th of march.

Upon enquiry and lodging my complaint with the customer care engineers who just keep on giving us advices without listening to our complaints the answers to my grievance which was a repeated one "that our system shows us only this details". Very sad service and a really absurd and disrespectful staff/engineers Airtel has employed to hear the customers grievance.

I am also using a Vodafone demo card which is providing 100% better services then Airtel and also the network is better then airtel.

Airtel can only spend on advertising its product by signing big actors and actresses in order to sell its product rather then giving prompt attention to the complaints and employing polite engineers at the customer care section.

Airtel company and its employees should be ashamed for providing such a poor service in India which is highly competative country.


Company: Airtel

Country: India

Category: Miscellaneous

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