My husband mb no. 9860609700 recd bill no. 858634861dated 18/12 for Dec 08 shows advance payment of Rs. 198.02 under old plan. I change our plan in Dec 08 & take a combo plan under which we have 4 nos. To start new plan I had paid total bill to date. In Dec 08 the bill in new plan is Rs. 168.49 (bill No. 857946628 dated 18/12). I told at ur tilak road pune office to credit this advance amt to new plan bill & they assured me to credit that amt to the a/c & remaining amt. i.e. Rs. 30/- will be credited to my mb no. 9860601700 bill a/c.
But they dont credit the amt Rs. 168/- to my husbands a/c & still the amt remains in advance at u. The remaining amt Rs. 30/- was credited to my a/c. So please do the needful & adjust the amt Rs. 168/- in this month bill.
Bill details are as under
Bill No. 858634861 dated 18/12 having advance payment Rs. 198.02 (under old plan)
Bill No. 857946628 dated 18/12 having bill amount Rs. 168.49 (under new plan)
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