Respected Sir/Mam
There is a problem occuring in my number. Automatic javagame downlaoding (http://gofun.in and wap.mobifun.in) without using it. A message come into inbox and the balance is deducted.
message come from the no.6461101/64611007/64611030/6461103/64611005/64611015[different no.s]
anda the message is like this: "Thanks for using value pack or downloading JavaGames from Airtel Live WAP Service. You've been charged Rs. 50/Rs.30/Rs.15/Rs.10./Rs2/Rs1. etc."
First time my balance was Rs.72. it was deducted by 5 messages. Rs.50 than Rs 15. Rs 5 than Re.1 and Re.1
After that i filed coplained to the Airtel Customer Care. They registered my complain and assured me that the service will be deactived and ur balance will noit be deducted again.
After that i recharged my no. with Rs.20. But within 24 hrs again my balance was deducted.
Again i talked to so many airtel customer care executives. Everytime they assured that this problem will not happen again. Again i recharged my no. with Rs. 50 and this was also deducted again. But nobody resolved that problem..
I am not satisfied ith the customer care executives.
I talked to Ms. Monika, Mr. Amit, Mr. Jitender, Mr. Anil Bhtia (Sr. Executive) and on 20th April to Mr. Sunil (complain no. 414007) than on 24thApril Mr. Inderjee, Mr. Naveen (complain no.25763622) than on 25 April talked to Mr. Aman (Sr. Supervisor) and many more i dontr remembered their names.
Some time they said ur balance will be returned back. Two times they returned Rs. 15 and Rs. 5o. but after some time this balance automatically deducted again...
I want to stop thes unwanted Airtel Live Services which are i am not using.
Please register my coplain and solve this problem..
My no. is 9896902061
0 comments