Hi,
Even after continous effort, my account is still not cancelled. It is been very frustrating for me, I have been paying the bill for the past 6 months WITHOUT USING THE MOBILE. Now I am in USA and I can NO LONGER USE THE SIM, PLEASE CANCEL MY ACCOUNT IMMEDIATELY.
From frustrated Customer
Srinath D
&--Original Message&--
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, March 31 10:24 PM
To: D, Srinath
Subject: Re: (Mobile No:=9741027998) Cancel Mobile no - 9741027998, Mobile Account no 105-102353369 Message From <[email protected]> [REF:17155342066]
Dear Mr. Srinath,
Thank you for contacting airtel.
We understand from your previous interaction dated on 29/03/09, you have expressed your concern over the delay in disconnection for your mobile number 9741027998.
We understand your concern and will work towards to resolving the same.
Your concern for delay in disconnection has been registered and the Service Request number for the same is 27115885. We would revert to you by 13/014/09.
For further assistance, mail us at [email protected].
We value your association with Airtel.
Warm Regards,
Mohamed
Customer Care Executive
Bharti Airtel Limited
&- Original Message &-
Hi, t
was not canceled and i was receiving bills and i could see that the connection is still in active state. I raised a complaint about this on 3 of February to the customer care center, Somebody named SATHISH from cancellation
department told me that it would be canceled within 24 hrs. On 12 march
2009 I
saw that it was still active, so I called up the customer care on the same day, they told me to clear the outstanding, WHICH I WAS NOT AT ALL USING, still I cleared on the same day through online payment and the call was transferred to same person SATHISH from cancellation department, he regretted for the inconvenience and again told that he would ask the concern department to cancel it and he assured that it would be cancelled within 24 hrs. It was deactivated the next day, however I could see it active state on 31st of March. Now I am staying in Nashua U.S.A and I will not be able to use the sim card nor talk to the customer care, I kindly request you to cancel my airtel postpaid connection immediately.
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